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customer services

For any questions, our customer service can be reached on +33 (0)4 91 26 39 95 or at, Monday to Friday 8 am to 5 pm.

+334 86 06 36 04
frequently asked questions

How to return items?

To return an item, you first need to make a return request on the website.
To do this, go to "HELLO", then "My orders". Next, click the order in question, then "Return products".

N.B. We can't refund you if you haven't submitted a returns request online.

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order tracking

Got a question about the delivery? Check out our order tracking page. The information is updated daily!

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Safely pay

Visa, Mastercard, Amex, Paypal

Dispatch under 24h

Except weekends, bank holidays, sales and collection launch

Easy returns

15 working days upon receipt

Customer service

Monday - Friday: 8AM -- 6:30 PM (+33) 04 86 06 36 04.