Sess霉n's Privacy and Personal Data Processing Policy

We may collect personal data about you via our website, stores or sales department.

The data we collect may include:

路聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽 Your first name and last name

路聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽 your email address

路聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽 your billing and/or delivery address

路聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽 your telephone number

路聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽 the IP address of the computer from which you connect to the Sess霉n website

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We may collect your personal data in several ways:

路聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽 When you create your customer account, online or via our sales department;

路聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽 When you place an order;

路聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽 When you contact customer service, e.g. regarding a complaint;

路聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽 While browsing and using this website, through the use of cookies such as Google Analytics;

路聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽 When subscribing to the Sess霉n Newsletter.

We may collect, store and process your personal data and combine it with other personal data that you may have previously provided through other means, strictly for the following purposes:

路聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽 To communicate with users of the Site,

路聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽 To execute a customer's order and manage customer contact,

路聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽 To carry out market research by email and on social networks.

路聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽 To inform customers about our products and services and personalize the products offered on social networks

路聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽 To analyse the visitor traffic on our website.

The processing of your personal data is carried out:

路聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽 Based on the execution of an order and the management of the customer relationship (placing an order, purchasing, exercising your right of withdrawal, processing your complaints etc);

路聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽 Or the execution of pre-contractual measures taken at your request (creation of a customer account);

路聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽 Or for our legitimate interest (for traffic analysis and market research).

Your personal data is required for the communication, conclusion and/or fulfilment of any contracts with you.

聽Any personal data required in this respect is marked with an asterisk next to the type of data concerned, when creating a customer account or placing an order. Failure to provide the required data will prevent us from communicating with you or concluding the contract.

The recipients of your data include:

路聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽 The authorised staff of the marketing department, the sales department, the departments responsible for handling customer relations and market research, the administrative departments, the logistics and IT departments as well as their line managers;

路聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽 The authorised staff of the departments involved in control (auditor, departments responsible for internal control procedures, etc.);

路聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽 The subcontractors' authorised personnel whenever the contract signed between the subcontractors and Sess霉n specifies the obligations of the subcontractors with regard to protecting the security and confidentiality of data as well as the security objectives to be fulfilled.

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The personal data collected are kept for the following periods of time:

路聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽 Customers who are natural persons: 10 years following the expiration of the contractual relationship with the customer concerned;

路聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽 Prospective customers: 3 years from the date of collection or our last communication with you;

路聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽 Browsing data and website use: the IP address identified by the Google Analytics cookie is stored for a period of 38 months from the time the cookie is stored.

In accordance with the applicable regulations, you may request information at any time on your personal data held by Sess霉n, request its correction, if it is inaccurate or incomplete, its deletion or limitation to its processing, if applicable, by writing to hello@sessun.com.

You also have the following rights:

路聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽 The right to obtain confirmation from Sess霉n that personal data concerning you are being processed or not and, if so, the right to access such data and to receive information concerning the purposes of the processing, the categories of personal data concerned and the recipients of the data, and the possible existence of automated and logical decision-making underlying the processing, as well as the duration of data storage, the other rights available to you, the right to file a complaint with the Commission Nationale de l'Informatique et des Libert茅s and the source of the data if they have not been collected directly from you,

路聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽 The right to data portability,

路聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽 The right to file a complaint with the Commission Nationale Informatique et Libert茅s.

路聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽 The right to object to the processing of your personal data for reasons related to your particular situation. In any case, you have the right to object to the processing of your data for market research.

You also have the option of providing Sess霉n with instructions on how to store, delete and transmit your data after your death, which can also be registered with a "certified and trusted digital third party". These instructions, considered as a form of a "digital will", may specify a person to implement them; otherwise, the person's heirs will be chosen.

You are responsible for ensuring the confidentiality of your account and password and for restricting access to your computer. You must inform us immediately if you have reason to believe that your password is known to someone else, or if the password is being used or is likely to be used in an unauthorized manner.

Safely pay

Visa, Mastercard, Amex, Paypal

Dispatch under 24h

Except weekends, bank holidays, sales and collection launch

Easy returns

45-days upon receipt and refund within 7 workings days

Customer service

Monday - Friday: 8AM - 1PM & 2PM - 5PM hello@sessun.com